Just wanted to send a quick note to thank you for the prompt service from your company. I called this morning to resolve a clogged kitchen pipe and Steve arrived within an hour. He did a great job and was extremely professional. I'm sure it must be challenging to meet the on-call needs especially on a holiday weekend. Steve was incredibly gracious.
Mary C. Mayhew
Thanks for the good work on our two showers. Steve did a great job.
Happy New Year!! Travis did great work and is very personable . . .Kathy
I called your business earlier this morning and got the phone number for your employee, Travis. I want to thank you and Travis for helping us out today! Especially on such short notice. We own an apartment house in Waterville and Travis was able to make a service call early this afternoon for a shower problem in the first floor apt. It was fixed quickly and inexpensively, which we appreciated!
We have not had a designated plumber for the apartment in quite some time, so we would love to be your “new customers.” Travis was very nice on the phone; professional, courteous, and prompt. I was thankful for such wonderful and fast service.
We will be calling you with any future issues!
Respectfully,Tom & Jeanne Otis
John and Crew --
Thank you for your Prompt Service.Lee and Vicki
The first time I met John Boivin in August 1993, he put in a furnace for me. He's been dependable and has done small and big jobs for me over the last twenty plus years. He and his employees are the best. I have been very happy with the service and plan to stay there.
Dear John, Dan & Everyone,
We wanted you to know how much your unexpected generosity meant to us. It was a kind and very welcome addition. Wanted you to know all is working well!
Over the years we have valued your service and workmanship. We're fortunate you are all so caring toward your customers.
Wish you all good things. Keep us in your prayersNeil & Gladys
You have a great man, it is Danny Nickles. He is a hard worker and knows how to do it and correctly. Nice and polite. He will have his own business someday.Barbara Michaud
Thank you to all who have helped us this winter, especially Jake. He is such a great guy.
I've been meaning to write and express my thanks for doing such a thorough job with the proposal to switch our heating system over to natural gas. I especially appreciated the time you took to explain to me the various options and elements of a new gas system. And that you did it so respectfully, even though I know so little about such things.
Because of the cost of the new unit, we've decided to wait a while. Our current, conventional boiler is working well enough in spite of being as old as the hills. When it comes time to replace it, we will likely install a conventional gas boiler rather than a high efficiency unit. I'll give you a call at that time.
Thanks again,Libby Sctecher
Thank you, John! I really appreciate your help.Sara Prahl
You have a great crew - pleasure doing business with you -Dick Doyle
Thank you so much for your flexibility.
I have to tell you I am so impressed with the responsiveness and professionalism of your company. My husband and I will also be using your company for our plumbing and heating needs in the future. I have shared my experience with your company with many of my friends and coworkers also.
What a great company and great people!Sherry Nadeau
Your bill arrived the same day I asked Chris if our tenant had called any more about the slow drain - enclosed is the payment for your work.
I am always willing to recommend you as the only plumbing and heating person we have ever gone to for all the heating and plumbing work on the two old house renovations. I'm very grateful that when we have a problem, that you respond quickly and correct the problem effectively.
Thanks for following up on our call - I keep you in my prayers, John, and hope all is going well for and with you-
John has done many small jobs for us in recent years and we have always been impressed with his work. When we needed a new furnace, of course we called John. Winter was just around the corner, so we were concerned about getting the job done before it got really cold. John and his crew had the job done in two days, they kept the cellar clean and we were never without heat. They did a professional job!
Sincerely,Jim and Darcy Good
I really enjoyed doing business with you. You were most kind. I will call you when and if I need more service.
Your men, Darren and Bob are really top notch! They are self starters, work well together (that's the teacher in me, sorry), are tidy, cheerful, considerate, competent and the resulting heat runs are a work of beauty! We're so excited to see the progress. Thanks for being willing to go the extra mile.Lorraine Riggs Taft
Thank you so much! We were very pleased with the service!Ron and Diane St. Amand
For a job well done.
Loaves & Fishes,Food Pantry
Thanks for being a very reliable and dependable local business service. I will continue to mention your name to friends and such that may be in need of your services.
Your technician, Dan, was friendly, courteous and took the time to explain my options as to the repair. It might not seem like a big deal but to me it was.
Again, John it's nice to know there is a local business around that I can depend on.
Hope Dan can get in some snowmobiling this weekend.
We've been working with Boivin's Plumbing and Heating over the last three years as we renovated a pre-1850's Cape. During this time, we've learned to trust in the quality of John's work, his design advice and in the products he recommends.
We bought a very tired old house in Clinton 3 years ago and we were referred to Boivin's Plumbing by our realtor, Bob Magda, who said he used Boivin for all his plumbing and heating needs. John had recently installed a new furnace system at a rental Bob owned and he was very pleased with his work. We were looking for someone to replace the existing furnace system in the old cape as soon as possible, while we returned to Florida and packed up and sold our house there.
At the time our partnership with Boivin's Plumbing started, we were 1,500 miles away and worked with John over the telephone. John was very helpful, not only with the furnace system, but also with the emergency work that needed to be done throughout that first winter while we sorted out the archaic plumbing which passed through an unheated crawl space. Once we arrived in March, and started our work, John's flexibility and willingness to work around our tear-downs as we prepared to change plumbing, rework the kitchen, put in a new bathroom with laundry, eventually replacing all our plumbing with pex so we could avoid the disastrous freezes caused by the unheated crawl space -- and then an innovative and affordable heating solution for the crawl space -- all this work done as we could schedule it throughout that year. He demonstrated flexibility, dependability, resourcefulness and a good sense of humor. We all came to know one another as well as his crew came in to finish up the plumbing end of whatever renovation we were working on.
Boivin's Plumbing were always available quickly for any problem, able to schedule around our needs to have a "next step" in the evolution of the changes to the old house, and remained cheerful throughout. Sometimes doing better in that department than we did!
We are heading onto another old house and are relieved to know that we aren't moving too far for John and his team to work with us on another project.
We can recommend John Boivin without any reservation and are grateful for a continuing partnership that will follow us when we move to our new "tired old house" in Friendship, Maine.
Sincerely,Lorraine and Chris Taft
Dear Mr. Boivin
I have recently had our furnace cleaned and had some minor plumbing work done on our bathtub drain assembly. I wanted to express my sincere appreciation for several things.. . .
A few weeks ago, I read and kept the flyer that came with our Morning Sentinel. I called a few days later and spoke with Lana. I have to tell you, she is really an asset to your business. She is very pleasant to speak with, is knowledgeable about heating and plumbing, is truly a professional. Having a two or three minute conversation with her was so friendly that we decided to try your services.
A few days later, Mike was here to clean our furnace. He was truly a professional also, and was extremely friendly and honest. He, like Lana, are wonderful representatives of your business. And in today's mail, we even received a thank you note from Lana. I am truly impressed and, quite honestly, more than surprised at how nicely we've been treated by Mike and Lana. ... Please be aware that the extras your employees exhibit is not unnoticed. I wish all the others I've met would follow your business practices and hire people that had that wonderful kindness, professionalism and understanding your staff expresses. I know that we really found someone we'll definitely be calling for all of our heating and plumbing needs. And if our friends and neighbors ask us for a reference - it will be you.
Thank you for having such a terrific staff and for doing superlative work. You're one in a million!